Support

We’re here to help you keep your home shining.

Whether you have a question about your lighting system, your installation, your warranty, or the PLE app, our team is ready to help.

Customer & App Support

For all customer support, including help with the PLE mobile app, email us at support@luxlights.com.

Our support team can help with:

Questions about your lighting system
Scheduling service visits
Warranty questions and claims
PLE app sign-in and setup
Scheduling, timers, and light scenes in the PLE app
Account and notification settings

PLE Mobile App

The PLE app lets you control your permanent lighting system from your phone — colors, schedules, timers, and scenes. The app is developed and maintained by Permanent Lighting Experts LLC and is provided as part of your LuxLights customer experience.

If you run into trouble with the app, email support@luxlights.com and include your name, the email on your account, and a short description of the issue. Screenshots help us help you faster.

Call or Text

Prefer to talk? Reach us at 385-595-4448.

Helpful Resources

Many common questions are already answered on our FAQs page and in our Learning Center — you can find both in the site menu above.

Sales & General Inquiries

Thinking about new lights, or have a general question? Email hello@luxlights.com and we’ll point you in the right direction.