What Does the Lux Lights Warranty Cover? A Simple Breakdown

You’ve just invested in permanent holiday lights, or you’re seriously considering it. They’re beautiful, high-tech, and built to last. But here’s the question no one talks about until it’s too late:

What happens if something goes wrong?

At Lux Lights, we stand behind our products with one of the most generous warranties in the industry: A lifetime warranty on lights with a 5-year service warranty.

No subscriptions. No confusing terms. No hidden fees.

Your lights are exposed to Utah’s hot summers, snowy winters, and everything in between. A strong warranty isn’t just a nice-to-have; it’s peace of mind that your investment is protected long after installation day.

In this article, we’ll walk you through:

• What the Lux Lights warranty covers
  
  
• How service calls work
  
  
• What’s not included
  
  
• How Lux Lights compares to other Utah-based lighting companies

What’s Covered in the Lux Lights Warranty?

Here’s what you can count on when you purchase a Lux Lights system:

That means if a light goes out, we’ll replace it, no matter what. If a controller has issues in year three, we’ll send someone to fix it. You don’t pay for repairs or troubleshooting during the service warranty window.

No subscription fees
No upgrade needed to qualify
No limit on support calls during the warranty period

How Do Service Calls Work?

We keep things simple and personal:

1. Call our Customer Support Line – You’ll reach a real person with real answers.
   
   
2. We Troubleshoot with You – We’ll help diagnose the issue on the spot, or schedule a visit.
   
   
3. In-Person Help – If needed, a trained Lux Lights installer will come to your home to resolve the issue.

Most issues are resolved with a quick fix, and during your 5-year service warranty, you’ll never pay for the visit. This ensures a stress-free, hassle-free purchase.

What’s Not Covered?

Our lights are built to handle snow, wind, rain, and heat, but some things are out of warranty scope:

• Customer tampering or DIY rewiring
  
  
• Intentional damage or vandalism
  
  
• Damage caused by other contractors (roofing, electrical, etc.)

That said, if you’re ever unsure, give us a call. We’d rather walk you through the issue than leave you guessing.

How Does Lux Compare to Other Utah Brands?

We did the research for you. Here's how Lux Lights stacks up against other top-rated permanent lighting providers in Utah:

*Transferability may vary based on install location or dealer policy. We recommend asking for written terms if this is a deciding factor for you.

Why Lux Lights Stand Out:

• We offer the longest service warranty in Utah.
• Our lifetime light warranty is unmatched in clarity and ease.
• New homeowners can purchase an extended warranty within 60 days of moving in to continue coverage.
• Our standard 5-year hardware warranty covers defects and malfunctions. We also offer an extended warranty with additional benefits.
• We offer an extended warranty for $399, new homeowners can get a 5-year extended warranty that includes a system check and potential upgrades.

Final Thoughts: A Warranty You’ll (Actually) Use

When you buy permanent lighting, you’re not just investing in curb appeal; you’re investing in a system you want to trust. At Lux Lights, we believe the service should last as long as the sparkle.

Whether it’s year one or year five, we’re here for you, with real people, local installers, and a warranty that lives up to its promise.

Ready to let your home shine? Contact us for a free quote today!

Not Sure if We’re the Right Fit? That’s Okay.

We know Lux Lights may not be the perfect match for everyone, and that’s okay. What matters most is that you feel confident in whatever lighting company you choose. 

Now that you have a clear breakdown of warranty options in Utah, you’re better equipped to make a decision that fits your home and your lifestyle. 

If that information brings you back to us, great! If not, we’re still glad to have helped.